Pros
Steady work and management leaves you alone as long as the customer is happy and projects are on schedule and under budget. Lots of opportunities if you seek them out and network. Lots of great in-the-ditches / behind-the scenes employees keeping the services running that are largely way over-shadowed by vocal sometimes pompous Marketing and Sales driven management.
Cons
Sales over-sells and over promises to make sales numbers. Employees / every-day workers have to clean up ill conceived contracts to make-it-happen. Company is 75% Share-holder Value focused 20 % Customer Focused and 5 % Employee focused. Open Text is clearly a different corporate culture than GXS and probably other acquisitions. Sr Management is mainly focused on Growth and More Growth and therefore changes and probably layoffs for some who can't adapt.