Pros
The team at Opentrons are super talented and friendly. Everyone is so open and generous with their time to answer questions and collaborate on solving problems. The product and robotics team are continuously working on new features to further enhance the customer experience of the hardware and software. There is great care and detail taken to ensure best-practice quality and standards of work delivered. I believe in the CEO's direction. He has a great vision for innovating Opentrons products further with the capabilities of AI to enhance the authorship phase of protocol development.
Cons
Expand the software engineering team so that more features can be delivered because the is so much to do and resource is restricted. This puts more pressure on the same individuals to deliver on tight deadlines.