Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Optima Tax Relief

      Engaged Employer

      Optima Tax Relief reviews

      Jr. Case Manager - Junior Case Manager Optima Tax Relief Employee Review

      5.0
      Jan 20, 2017
      Junior case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the best reasons to work at Optima is my Team Lead, Matthew Larsen. He is always available to help it does not matter if he is leaving at 4pm and you ask for help at 3:59:59 pm he has always bee able to help me with questions, or any other assigned work I may have. Matthew is the very understanding when it comes to pretty much anything, I have never been in a situation where I can not go to Matt. He is always smiling and greeting people, when he walks by in the morning with his cup of coffee in hand, never hesitates to stop give us any updates that might affect all of us in the Jr. Case Manager section. I am very happy he is my Team Lead, here working at Optima Tax Relief. Thank you Matt :)

      Cons

      There are none I can think of.

      Explore other reviews about Optima Tax Relief

      5.0
      Jul 13, 2026
      Payment processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Opportunities for Career Growth,Supportive & Collaborative Culture

      Cons

      none, none, none, none, none.

      3.0
      Jul 2, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

      Cons

      -Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Optima Tax Relief jobs | Optima Tax Relief salaries | Optima Tax Relief benefits | Optima Tax Relief interviews
      Optima Tax Relief reviewsOptima Tax Relief Junior Case Manager reviewsOptima Tax Relief review