Amongst Giants - Team Leader Optima Tax Relief Employee Review

5.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Working at Optima I feel that I am part of a company that values their workers. Each day I come to work I am reminded that I'm part of something larger than me. I simply make a difference. Just 4 years ago I came to Optima with a very limited skill set. I was able to adapt quickly to changes and found myself promoted and now leading a team. I've had great management leaders throughout my tenure here at Optima. They each taught me how to become the leader I am now. I am glad to call Optima my home.

Cons

With the company's upward trajectory, there are a few challenges abroad. These challenges are to be expected. When these challenges bear their ugly heads, Optima addresses them head on.

Explore other reviews about Optima Tax Relief

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Opportunities for Career Growth,Supportive & Collaborative Culture

Cons

none, none, none, none, none.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

Cons

-Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

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