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      Optima Tax Relief

      Engaged Employer

      Optima Tax Relief reviews

      Found My Home With Optima Tax Relief - REVIEW ACQUISITION SPECIALIST Optima Tax Relief Employee Review

      5.0
      Sep 21, 2017
      Review acquisition specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great people with great personalities (I've made some great friendships here personally ...the people here are what makes Optima great) -Growth/ Promotion (I've personally have been promoted more than once in this company. ) -Company is family orientated (everyone just becomes family here and they always hire referrals) -Offers great benefits such as 401K, Affordable Health Care for Employees, Life Insurance) -So many fun activities ( from Company Picnics, Christmas Parties, Employee Appreciation, this company makes it their mission to go above and beyond to make sure their employees are well taken care of) -Safe and comfortable, clean environment -Great location -Humbling feeling helping people out of their tax problems -Company takes time to listen to employee feedback and suggestions -Great schedule Mon- Friday with weekends off -Great PTO, Sick Time, ect.. -Offers employees to get school/ and CTEC Licence -Great Pay

      Cons

      -Parking (sometimes you can't find it unfortunately but company is already working on this) -Some mangers/supervisors are questionable ( I personally have a great supervisor but I have heard from others that some need room for improvement on how they talk their employees and address issues) -Some Employees feel like management focuses on numbers too much and feel the pressure and feel like their job is in jeopardy and also they feel like they set unrealistic goals ( I personally don't feel like this but empathize with my co workers to meet company demands)

      Explore other reviews about Optima Tax Relief

      5.0
      Jul 14, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the few places that has such a care and family like culture.

      Cons

      Wish there was everyday progress to see where I need to improve or grow more on.

      3.0
      Jul 2, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

      Cons

      -Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

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