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      Optima Tax Relief

      Engaged Employer

      Optima Tax Relief reviews

      Company Overview - Tax Associate Optima Tax Relief Employee Review

      5.0
      Mar 29, 2018
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the opportunity to help people in need. The people we work with and the ability to interact with the our management team. Just being able to converse or interact with our CEO and upper level management. Love the the fact the company is open to feed back from current employees on how to improve.

      Cons

      At this point not any cons other than the fact that we were alone at time or it seemed like it while in training. It was simply because our trainer was sick a couple of days. Regardless we were given the tools to succeed and help was there when needed.

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      5.0
      Jul 17, 2026
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Inclusive, great culture and environment!

      Cons

      None that I can think of

      3.0
      Jul 2, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

      Cons

      -Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

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