Best place I have ever worked! - Anonymous employee Optima Tax Relief Employee Review

5.0
May 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've only been working at Optima about a month but I can already tell I made the right decision to join the team. Optima is a company that likes to "promote from within" so this is definitely a great place to work for career growth and advancement. We work hard but there's always some sort of fun activity (department outing, company picnic, weekly lunch for charity, etc.) for employees to partake in. They are very big on recognition and incentives and making every member of the team feel special. We really are one big family I have been in the workforce for about 20 years and can honestly say this is one of the best companies I have ever worked for. There are no egos! Upper management are all very engaged and approachable - this includes the CEO, David King and the Managing partners Harry and Jesse. They walk around and say hi to everyone. You can tell really care about the company and its clients.

Cons

Parking can be an issue because of shared space/company growth, but they have put measures in place to alleviate that a bit.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive, great culture and environment!

Cons

None that I can think of

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

Cons

-Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

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