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Optima Tax Relief

Engaged Employer

Optima Tax Relief reviews

Here for the long run! - Tax Preparer Optima Tax Relief Employee Review

5.0
May 31, 2018
Tax preparer
Recommend
CEO approval
Business Outlook

Pros

- Upper management is completely open for ways to improve the flow and work environment. - Company culture seems equivalent to google/facebook. Optima makes sure the staff is happy. Its a no brainer that happy employees have a higher production rate and better quality of work produced. - Goals and expectations are realistic - Supportive team

Cons

It is understandable to begin in a different department with lower pay to learn the companies dynamics BUT waiting 3 months or LONGER to be placed in the department that was actually applied for is a bit long. And I have never heard of a company having a stipulation that my advancement is dependent on the status of the class/new hires who were just brought in.

Explore other reviews about Optima Tax Relief

5.0
Jul 17, 2026
Tax associate
Recommend
CEO approval
Business Outlook

Pros

Inclusive, great culture and environment!

Cons

None that I can think of

3.0
Jul 2, 2026
Sales
Recommend
CEO approval
Business Outlook

Pros

Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

Cons

-Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

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