Not all whats its cracked up to be - Tax Adisor Optima Tax Relief Employee Review

3.0
Mar 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and good commission

Cons

The work and process - be willing to sell legal service most people don't need

avatar
Optima Tax Relief Response
7y
Thank you for taking the time to write a review for Optima Tax Relief. I’m very sorry to hear that your experience was not what we strive for which is a great employee experience for all of our team members. We appreciate the opportunity to address the comments. At OTR we take pride in investing time and resources to promote from within. Last year we promoted 220 employees so the majority of our leaders have been in the positions in which they are leading. We are so proud of our team members! In return, our employees work very hard to take care of our customers. We have many customer success stories where OTR has positively impacted many lives with our service. We value feedback and believe in continuous improvement. I would like to invite you to email us at feedback@optimtaxrelief.com . We would like to take this opportunity to learn from you what we can do better going forward. Please include “Glassdoor feedback” in the subject line. Thank you again.

Explore other reviews about Optima Tax Relief

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive, great culture and environment!

Cons

None that I can think of

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

Cons

-Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

See reviews by: Helpful|Rating|Date|All