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      Optima Tax Relief

      Engaged Employer

      Optima Tax Relief reviews

      Don't work here if you have a soul - Senior Tax Associate Optima Tax Relief Employee Review

      1.0
      Dec 24, 2020
      Senior tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You could make good money

      Cons

      You're selling debt collection for people with tax problems. You scare them to give you their last bit of money. They are so cheap that they won't give you a headset.

      avatar
      Optima Tax Relief Response
      5y
      Thank you for your review, and for raising the question of headsets. We want to ensure that your department has the equipment that you need to be successful, and we’ll be moving forward in purchasing headsets for the employees who need one. The relevant department will be contacted directly with those next steps. We’re sorry about the impression you have about the work you’re doing, and I hope you can connect with your manager on this. Our aim is to support clients who are experiencing life-changing events and are under duress by providing solutions to their IRS debt. Our employees are dedicated to this cause and care about helping our clients.

      Explore other reviews about Optima Tax Relief

      5.0
      Jul 13, 2026
      Payment processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Opportunities for Career Growth,Supportive & Collaborative Culture

      Cons

      none, none, none, none, none.

      3.0
      Jul 2, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

      Cons

      -Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

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