Little to no training or sales training
No coaching on performance, call recordings etc. zero 1:1 meetings during tenure
Felt like I was a part of a scam as we were to sell tax solutions to people with tax debts but had no clear process in what we do to help them. Leaving many questions with very vague answers.
Seems like there is more emphasis on spending money on image, accolades and awards to be the best workplace without actually making it the best workplace.
No WFH stipend, no communication during WFH so very easy to feel isolated and alone. No virtual mixers or anything to keep engagement. The culture that is constantly celebrated is nonexistent.
Started out position with amazing leaders that were supportive and understood work/life balance. Then came a new leader from debtmerica who immediately created hostility and pushed me away from the organization in the matter of 2 weeks. This person did not take the time to meet me, brushed me off when I was asking for help when I was having struggles and then called me out to the team while I was struggling insinuating I would be removed from the team after many months of performing. Demanded our lives to revolve around this position and taking any time off or not working a 6th day would reflect poorly. Also mi minimized the work of client facing roles as easy and basic. (How does this person align with an award winning culture?) Team mates that were with me from the beginning felt her taking the team down. When it was time for me to depart for a new position this “leader” took no time to talk with me or recognize me and communicated to HR I was leaving for “personal reasons”
