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      Optima Tax Relief

      Engaged Employer

      Optima Tax Relief reviews

      Company Guidelines & Communication Protocols - Marketing Optima Tax Relief Employee Review

      2.0
      May 7, 2024
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      A hybrid work options is convenient for employees since it's more practical and economical

      Cons

      Lack of communication and guidance on important things wherein employees need updates and support. And also lack of accountability and check and balances if company rules and guidelines are being followed.

      avatar
      Optima Tax Relief Response
      2y
      Thank you for your feedback. We're glad you appreciate our hybrid work options. As a company, we highly value communication and hold everyone accountable to the same high standards. Your suggestions on improving transparency and support are important to us. If you have specific instances where these standards were not met, please reach out to HR so we can address them directly. We appreciate your dedication and input as we strive to create a better workplace for everyone.

      Explore other reviews about Optima Tax Relief

      5.0
      Jul 14, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the few places that has such a care and family like culture.

      Cons

      Wish there was everyday progress to see where I need to improve or grow more on.

      3.0
      Jul 2, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible for the most part (for now) Happy that there are less agents. i just hope they don't over hire once or if it gets busier. Hope there are improvements and environment gets better like the old Optima days.

      Cons

      -Not much culture left. -Taken away bonuses. keeps getting worse and more strict rules and changes. -Wish they would have a rule where employees who drive far have more opportunity to work from home again. I personally do better and wouldn't have to waste so much time on the road in traffic. i can spend more time with family and I could be working more if anything.... As long as the money is still decent during slow times and I'm not going into my savings. Then we're good. I hope it gets busy again and they don't over hire once it does.... -Servicing/back-end needs to do better work. Us sales agent's and company lose A LOT of money due to this. Has been giving our company a bad name/brand. We are not the only company out there anymore. there's a lot of competition. Hopefully they listen to their employees since we also deal with the back lash from the back end complaints. Not cool for our clients to spend a lot of money and be ignored afterwards.

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