Technical Support Agent - Anonymous employee Optimum Employee Review

2.0
Apr 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free cable and internet; a great group of people to work WITH ... not work FOR; good benefits

Cons

Favoritism shown to certain people; technical support agents were forced to SELL SELL SELL and that annoyed an "already angry customer" calling in with technical issues

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Cons

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Pros

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Cons

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