Suddenlink - Customer Service Supervisor Optimum Employee Review

1.0
Sep 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Very good pay an benefits, office environment was usually tolerable temperature wise though many complained that had to stay at a cubicle.

Cons

Work expectations became excessive with zero true interest in the employees at any level and more specifically the customers. Many shady policies came in from the parent company.

Explore other reviews about Optimum

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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