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      Optimum

      Engaged Employer

      Optimum reviews

      Call Center Has No Accountability - Retail Sales Associate Optimum Employee Review

      3.0
      Jul 10, 2019
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Call Center Reps don't have to worry about getting fired if they don't have to answer for their actions

      Cons

      Customers are upset, disconnecting, disgruntled that they can't get a solid answer or speak to a member of leadership after waiting on hold to speak with a supervisor

      Explore other reviews about Optimum

      5.0
      Feb 25, 2026
      Human resources intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company with great career development and thorough rotational internship

      Cons

      Nothing i can say bad about this internship

      2.0
      Jun 26, 2026
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits they offered us

      Cons

      rate of pay they offered us

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