Terrible - Customer Care Optimum Employee Review

1.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Free services such as landline phone TV with all packages and Internet speed up to 400 Mbps free only cost is paying for equipment which ones about $30-$40 per month

Cons

Terrible support system when needing assistance or a supervisor and upper management based in New York is completely rude and all about numbers instead of customer satisfaction and do not in care about employees actually taking calls

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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