Ups, but mostly downs - Anonymous employee Optimum Employee Review

2.0
Feb 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insurance, 401k, free cable and internet, it's a job/paycheck.

Cons

Well, during my 2 year 3 month tenure at Suddenlink communications my department received no bonus, no OT, and only a 3% annual raise. There is virtually no room for advancement. While staying in the same department my job title changed 3 times, and my responsibilities never stopped changing. Through all the changes I kept a positive attitude, and did my best for the company. Little did I know that despite repeated reassurances I was training our replacements (contractors), and they laid off half the department. During my exit interview it was made known to us that there had been plans to replace us for over 2 years, and that if we wanted to stay with the company we should have started looking towards other departments then, although we had no way of knowing that. The day that it happened, we were treated like we were at-fault fired, given about a minute to collect what we could before being escorted out of the building, and later had to come back after hours to collect the rest of our belongings.

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Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Peers were kind, supportive, and friendly. Ok compensation.

Cons

Leadership was constantly changing and bringing in new employees to fix issues that wouldn't be fixed by them; the company's strategy wasn't on point. Slow promotions and career development/advancement.

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