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      Optimum

      Engaged Employer

      Optimum reviews

      Bad since altice took over - Anonymous employee Optimum Employee Review

      3.0
      Mar 20, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-workers, lots of knowledge at the local office. Opportunity to earn commission with sales bonus.

      Cons

      Company started a downward spiral shortly before we found out Altice was buying Suddenlink. Regional office has very narrow knowledge of equipment or how to troubleshoot calls. The system we use is always messing with customer accounts through provisioning on equipmen thus causing way too many trouble calls.

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      5.0
      May 14, 2026
      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible, fast-past, challenging but fun projects

      Cons

      frequent organizational and structural changes, including layoffs

      2.0
      Jun 4, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peers were kind, supportive, and friendly. Ok compensation.

      Cons

      Leadership was constantly changing and bringing in new employees to fix issues that wouldn't be fixed by them; the company's strategy wasn't on point. Slow promotions and career development/advancement.

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