CTS Birmingham - Care Transition Specialist Option Care Health Employee Review

4.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

I work with a great team of highly qualified nurses. Patient education and safety are our top priority. My immediate manager, while remote, is always available to help with problem solving and thinking outside the box to get a patient taken care of in the safest manner possible. I know she believes in us and trusts our judgement. The benefits are good. The compensation is great. The opportunity to educate patients in the hospital and see them become independent with a highly technical process utilizing a well orchestrated discharge plan is very rewarding.

Cons

We had a change in management at the branch level resulting in some employees having to change processes and old ways of thinking leading to some employee turnover. I wouldn’t necessarily say this is a con because these things needed to happen, it has just been a process getting the right people in place and being temporarily short staffed.

Explore other reviews about Option Care Health

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly, supportive, loving, understanding and family oriented staff

Cons

low pay rate, no promotions.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation and annual bonus structure

Cons

Despite the fact that leadership touts patient centered care—their actions prove they only care about one thing: profits. Every metric, KPI, and action item is solely focused around maximizing profits. Severely understaffed teams and lack of support from leadership leaves teams vulnerable to mistakes. Also office politics matter way more than anything else. If your leadership likes you? You can do no wrong and everything will be swept under the rug. If they feel threatened by you? You can rest assured you will micromanaged and managed out. A once great company has morphed into a money grab. But that’s also what you expect when you have a COO who has zero operational experience.

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