Senior management does not care - Director of Revenue Cycle Management Option Care Health Employee Review

2.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Some people are nice. A lot of very qualified revenue cycle directors.

Cons

No strategy. Executive leadership is very reactive and not very strategic. Everything is aimed on short term results. Departments are extremely understaffed and are expected to do much more with much less. One of the worst EMRs I have ever seen.

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5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly, supportive, loving, understanding and family oriented staff

Cons

low pay rate, no promotions.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation and annual bonus structure

Cons

Despite the fact that leadership touts patient centered care—their actions prove they only care about one thing: profits. Every metric, KPI, and action item is solely focused around maximizing profits. Severely understaffed teams and lack of support from leadership leaves teams vulnerable to mistakes. Also office politics matter way more than anything else. If your leadership likes you? You can do no wrong and everything will be swept under the rug. If they feel threatened by you? You can rest assured you will micromanaged and managed out. A once great company has morphed into a money grab. But that’s also what you expect when you have a COO who has zero operational experience.

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