Pros
Could be a great job that is enjoyable with good pay, but the negatives can start to out way the positives unfortunately. The CTS role on the positive end, is a wonderful concept that benefits patients immensely and could be an enjoyable, great career for a nurse who wants some patient interaction mixed in a sales style role. BUT…only if the company can figure out how to not over work one person, and to hire more if an area needs it. It’s better to hire one more to better support a team than to lose the one you have and have no one and are starting all over again. There needs to be a balance in the work flow.
Cons
The company seems to always function with less staff than what is truly needed, and they will not hire more so that the work load will be equally distributed so that the company can run efficiently and effectively. Instead, they over work one person in each role and department, not just in the CTS role (although the CTS is definitely over worked) but every area in operations/sales is typically under staffed, therefore everything falls on one person usually to pick up the slack and work what should be a 2 to 3 person job.