Client Operations Specialist - Client Operations Specialist Optiv Employee Review

5.0
May 1, 2018
Recommend
CEO approval
Business Outlook

Pros

-Excellent support throughout the on-boarding and training process -Dual monitor and laptop/dock setup for remote employment is more than adequate and performs very well. (I would prefer one larger higher resolution monitor but that's because I'm spoiled from personal use.) - The team I'm on is supportive, welcoming, and eager to assist with questions about workflow and processes. This seems to be the norm across the company but I can only speak to my direct experience. -Easy to fill in knowledge gaps with available tools and managerial support -Work-life balance for my position is beyond excellent, and people respect your off-time (which, frankly, I'm not used to, and it's awesome) -Compensation is above board for my local region, and YMMV but for my town I'm doing a type of job that isn't really available here, and the difference in corporate culture vs. what we have available locally is mind blowing. -My team is managed well, and I am kept up to date on how I'm performing and encouraged to grow and expand within my role. My direct manager is newer but has yet to let me down with any questions or situations that have required her intervention.

Cons

I have not experienced any at this time, and that is not me BS'ing. All jobs have their good and bad days, but other than being "busy" doing the job, I have absolutely zero complaints that are worth listing.

Explore other reviews about Optiv

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance in the company

Cons

There have been many layoffs over the years

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Supportive Management Depending on who you get Good work life balance as long as you don't take the job with you after hours Work from Home Hands on Training - could still use improvement Annual pay increase

Cons

2 layoffs in a year when they keps saying everything was fine.... Laying off core contributors so now everyone who is left is doing the work of 2-3 people and not being compensated accordingly Only way to get a worth while pay increase is to move up in the company the annual increases are not inline with inflation or cost of living

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