Good work-life balance but unrealistic expectations persist - Customer Service (CSR) Optum Employee Review

The company invests time into showing you that you matter to the company. Free breakfast to help you get going in the morning, wonderful ammenities available like the cafeteria, gym with personal trainer and more. Lots of support and team efforts. Truly feels like a family. Benefits galore, some available to you immediately.

Honestly, I love working for this company and I do not have one negative thing to say about them.

Working here has officially joined my personal list of the top employers I’ve had the opportunity to be a part of. It will remain at the very top as one of the best work-related experiences of my career. Looking back, I can genuinely say I loved my time with this company. They don't just talk about a supportive culture—they live it every day. They truly set the standard for what a healthcare company and its leadership teams should look like, and they have proven it time and again through their actions. They truly set the benchmark for workplace culture and leadership excellence.

None to mention really everything was truly great , Fully Remote is the BEST MORE and Productive and Healthiest environment they have fostered .