Discrimination, retaliation, lack of efficiency - Product Manager Optum Employee Review

1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Optum pays above average salary and has great benefits. There is an opportunity to work in various areas of the enterprise as Optum Serve is a subsidiary of United Healthcare. The knowledge and experience that can be gained from working for a Fortune 5 company is limitless.

Cons

The amount of discrimination and retaliation is alarming. Senior Executives become threatened by top earning execs and find ways to dismantle business units. Employees are laid off because they witness discrimination and become a liability to the company. The threat of a possible law suit causes trepidation due to the many law suits that Optum faces due to their unfair treatment of minority employees. Leaders or those in charge which is a better description are able to retaliate against employees if they file a HR complaint without consequences. The toxicity within Optum Serve needs to be extracted like a rotten tooth. Then and only then would OS become a good place to work.

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Optum Response
1y
Thank you for sharing your feedback. I'm sorry to hear about your experience. We take the allegations you've raised very seriously as discrimination and retaliation have no place in our organization. We are committed to ensuring a fair and inclusive workplace for all employees. These issues are noted and will be brought to the attention of leadership so that we can take immediate and effective steps to resolve it. Thank you for bringing these important issues to our attention.

Explore other reviews about Optum

3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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