3.0
Jul 15, 2025
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
• Remote work flexibility • Decent benefits • Supportive coworkers
Cons
• Extremely overwhelming pressure on a daily basis • Unrealistic case quotas that are hard to meet • Micromanagement culture—every minute of your work is tracked • Almost weekly restructuring causes confusion, instability, and new processes before old ones are understood • Overwhelming and ever-changing information that you’re expected to absorb instantly • Misinformation leading to mistakes • Pressure to stay “in compliance” at all times—one delayed or misfiled case could put your job at risk • Constant fear of being fired, even when doing your best • Ongoing tech issues that slow you down and add to the stress