Thank god I escaped! - Technical Analyst IV (Support) Oracle Employee Review

1.0
Dec 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits are quite good. Several med plans to pick from is a great benefit.

Cons

If you're Larry, Safra, or Mark you're doing great. You're making millions on the backs of the developers and support engineers with whom you refuse to share the wealth they have made you. No raises for them in a decade or more hardly seems justifiable. Management is scared out of their wits by the folks at their level. Management has no say, no power, nothing. All they care about is making the upper level execs look good and feel good so that the lowly ones can maybe keep their jobs. If you're in Support you are looked upon as worthless trash. The work is heaped on at astounding levels - 40+ SRs in your queues, then you are trashed for getting bad customer sat scores or not closing enough SRs in a short amount of time. Nothing you do will ever make a difference. Once you embrace that thought you'll be fine. The stuff this company puts out as "quality" software is pathetic. They've taken so many pieces of code from other companies that they've acquired and just velcroed them together it's no wonder the stuff doesn't work well. "The difference between a used car salesman and an Oracle salesman is that the used car salesman knows when he's lying".

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance for an engineer

Cons

Lots of changes in organization structure

4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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