Ineffectual processes and dishonest double dealings - Support Sales Renewal Oracle Employee Review

2.0
Jun 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Strong independent intelligent people. You learn how to do almost everything because you are on your own and the entire model is self service to the extreme.

Cons

Commision checks for sales staff are held for months as Oracle says they don't have enough people in that department to process the checks on time due to the high number of transactions. In actuallity they get interest withholding money from the sales staff and they don't value their sales staff so why pay them? The latest is to only pay commision on some but not all deals, Oracle is cutting the amount support sales reps get paid on up to 75% if it falls into certain deal categories, they still expect sales reps to close these deals just not get paid for them. They expect their sales staff to work harder while taking this sneaky paycut. The message from management is "Just be happy you have a job" and "if you don't like it leave". Sales managers still get paid on time (and at a different rate). It's very difficult to get employees to take responsiblity for projects that go to multiple departments. It is not a work together environment. It's the strongest solider reaps the greatest reward. Everyone is out for themselves. Nice people do not last at Oracle. The company is divided up by the acquisitions and a lot of employees identify themselves by the legacy company they were hired by (x-sun, x-hyperion, x-peoplesoft). Upper management blames sales staff for losses and does not acknowledge that they don't train sales staff, provide inadequate internal tools, canabalize sales staff with Saas sales, have let go or lost seasoned sales staff to competitors and do not meet promises to customers about fusion and product upgrades. They also don't empower their sales staff and require them to fill out endless forms and get approvals for the simplest requests. Managers also don't allow employees to log overtime and harass or put employees on notice if they log overtime. They never give raises either, not even cost of living raises.

Explore other reviews about Oracle

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance for an engineer

Cons

Lots of changes in organization structure

4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

1366
See reviews by: Helpful|Rating|Date|All