6y
From Bob Petrie, President and CEO: Thank you very much for your feedback. The sentiment that Origami Risk is changing is not new as our business is growing and evolving to meet the demands of the markets that we serve. As a result, we need to be open to changes in how we operate internally, communicate, and measure ourselves. What I've learned over the years is that we (and I) don't always get change right the first time, and when that happens we need to adjust. The approach we take at Origami is to listen carefully to colleagues and clients and incorporate their feedback until we get it right. We conduct a client survey every year for this reason and incorporate this feedback into our planning. Our diverse, talented, experienced, and (frankly) opinionated colleagues – many of whom have worked at companies from both our industry and elsewhere – are another great source of information and feedback that we use to continually improve. I’d love to hear your thoughts on what we should do differently - either directly with me, through your manager, or anonymously through HR if you prefer.