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Original Pancake House

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Failed Expectations - Guest Representative Original Pancake House Employee Review

1.0
Feb 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent money when you actually are a waitress (guest rep), or if you’re one of the chosen favorites. Customers are fairly nice, and work stations fairly clean.

Cons

Money is not good when you divide it by the joke of a breakfast bar, and food running shifts. Managers talk trash on all employees, including other managers, or higher up employees. Lots of drama, basically exactly like high school. Manager clicks up with chosen few. Says they love to help, but most employees are afraid to ask for it because of fear of feeling inadequate. Zero patience and poor training to new employees. Current guest reps will do anything to not help a new guest rep, even though its part of their job to train. Managers promise hours and then cut them whenever they need bonuses. Food runners get screwed by lack of communication from the kitchen. I would work here again if I wanted to work somewhere for 1-2 days per week and get micromanaged consistently.

Explore other reviews about Original Pancake House

5.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

great food and work environment

Cons

none it was all great

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

free food and drink, some good work culture

Cons

favoritism amongst waitresses, letting waitresses walk guests to their section... will always favor guests even if they mistreat you as a host

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