Company doesn't take care of employees. - Sales Associate Oshi Health Employee Review

1.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote working but also not organized.

Cons

No chance at promotion and company has a lot of upset clients.

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Oshi Health Response
2y
Dear Reviewer, Thank you for taking the time to share your feedback on Glassdoor. At Oshi Health, we greatly value honest reviews from our current and former employees as they are essential for our continuous improvement and maintaining a positive work environment. We noted your concerns, particularly regarding our customer satisfaction, and would like to clarify any misunderstandings. We are incredibly proud of our mission and commitment to delivering outstanding care and outcomes for our customers. Our dedication to this is reflected in our 98%+ CSAT since our inception. We are committed to providing exceptional service to our customers and addressing any issues they might have. We encourage our team members to report and discuss any customer concerns with their managers or directly with our client service team to ensure we are responding effectively and timely to our clients' needs. Furthermore, our company has achieved a commendable 4.8 Company Rating on Glassdoor, with a 100% approval rating for our CEO, Sam Holliday with 95% of our employees recommending Oshi Health to a friend or colleague. We are proud to share that Oshi Health has been recognized as a top workplace in the healthcare industry, winning the Modern Healthcare 2023 Best Places to Work Award and receiving recognition from BuiltIn as one of the Best Places to Work in both 2023 and 2024. In light of these achievements, we'd like to connect with you to better understand your experience, as your review seems to contrast with the broader feedback we receive from our team. It is also worth noting that we do not employ Sales Associates, and we also have no employees located in Kansas City, MO. This could indicate a mix-up, but we still take your feedback seriously and will use it to continue refining our processes. We invite you to discuss your concerns further and provide more specific feedback. Please feel free to reach out to Dwight Scott in People Operations (dwight@oshihealth.com). We are committed to fostering an inclusive and supportive workplace culture where all voices are heard and valued. Thank you again for your feedback. Sincerely, Oshi Health

Explore other reviews about Oshi Health

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic team working together for a good mission. Oshi’s model of care is exceptional and the Providers work hard for their patients. Solid Leadership and company values are being practiced daily.

Cons

Typical start-up speed, some might struggle with that if they haven’t experienced that culture before. Balance provider feedback with data for decisions.

2.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Oshi serves a population that is in great need and the work itself can be meaningful. Many team members are dedicated, collaborative, and genuinely invested in helping clients improve. When teamwork was supported, collaboration across clinicians helped clients make real progress and feel well cared for. The mission has strong potential and fills an important gap in services

Cons

Despite the importance of the work, productivity was consistently prioritized over clinician wellbeing. Caseloads and performance expectations were often unsustainable, with limited attention to burnout, work–life balance, or long-term sustainability. There was also pressure to stretch or work at the edges of licensing and scope-of-practice restrictions, which created ethical concerns and placed clinicians in uncomfortable professional positions. Overall, the emphasis on output and growth outweighed support for clinicians and regulatory integrity.

4
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Oshi Health Response
5mo
Thank you for taking the time to share your feedback. We appreciate hearing from former team members and we appreciate your perspective. Our mission and the wellbeing of our clinicians are both important to us, and we use feedback like this as we evaluate how to continually improve supporting our teams. We wish you the best in your continued work and career.
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