Fast paced, energetic, and supportive. - Customer Experience Team Lead Oura Employee Review

5.0
Oct 16, 2020
Recommend
CEO approval
Business Outlook

Pros

- Across the board, everyone that I work with is smart, driven, and passionate about the company. There isn't a day that goes by that I am not impressed by the individuals that I get to work with. - As an individual still early in my professional career (5+ working years) I have gotten to get involved in a wide array of development projects and contribute to the growth of multiple departments within the company. - While there are plenty of obstacles to overcome as a fast growing company, management continues to reaffirm their commitment to the employees. Things don't always move the fastest, but they have shown by their actions over time that they are invested in creating a positive culture, supporting employees, and hiring individuals that will contribute to the work environment that they want to foster. - Leadership is focused on creating a clear roadmap for employees to see what future org charts will look like, what opportunities at the company will look like and what projects are underway. This has helped create a lot of clarity for lower level employees to see what their growth at the company could look like.

Cons

- As the company has grown very fast in the last year, and hiring was stunted by COVID, work life balance can be an issue as there is a lot of work to get done. However, management is receptive to conversations about managing work loads to fit your schedule. - Most employees in SF don't currently have stock options, though management has reaffirmed the effort change this in the near future. - Org charts and roadmaps are changing constantly which can be confusing and overwhelming for some individuals. - Remote work has isolated some departments from one another.

Explore other reviews about Oura

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

great culture and mission. product is going places

Cons

working at an ambitious company means feeling spread thin at times

2.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, growing company with lots of opportunities.

Cons

Management struggles to align on priorities, which creates a constantly shifting environment with unclear direction and success metrics. Teams are often given contradictory guidance or asked to pivot without context, making it difficult to execute effectively or plan with confidence. There is also a concerning pattern in how feedback is handled. Feedback often appears to be based on assumptions rather than concrete examples or evidence. When employees raise reasonable concerns or ask for clarity, it is sometimes reframed as negativity or labeled as contributing to a “toxic environment.” This shifts focus away from the underlying issues such as lack of alignment and communication and places it on individuals instead. Over time, this dynamic discourages open dialogue and reduces trust. Teams become more focused on managing perception than delivering outcomes, which ultimately impacts morale, efficiency, and overall performance.

5
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