Does OuterBox pay their employees well?

According to anonymously submitted Glassdoor reviews, OuterBox employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at OuterBox. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at OuterBox?

54% of OuterBox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OuterBox 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at OuterBox?

SEO Strategist (22) , SEO Specialist (13) , Account Manager (6) , Content Writer (3) , SEO (3) , Web Developer (3) , Content Strategist (2) , Creative Director (2) , Paid Media Strategist (2) , Project Manager (2) , Sales Consultant (2) , Senior SEO Specialist (2) , Senior SEO Strategist (2) , Specialist (2) , Web Designer (2)

What are the pros of working at OuterBox according to real employee reviews?

"As other people said the people at OuterBox are great." ((in 21 reviews)); "Some of the coworkers are great people trying to make the best of a bad situation." ((in 7 reviews)); "Good benefits" ((in 7 reviews)); "The Flex time, social events, ping pong, and laid back atmosphere make it a really nice place to work." ((in 4 reviews)); "I strongly disagree with this aspect, though my direct manager could definitely be considered a bro, furthermore we have women in leadership roles who quiet frankly kick butt, and each and everyday OuterBox is looking for new ways to grow people into leadership roles, not just the bros." ((in 4 reviews))

What are the cons of working at OuterBox according to real employee reviews?

"Management completely out of touch with staff" ((in 10 reviews)); "Upper management is completely disconnected from what it’s like to be in the trenches." ((in 6 reviews)); "Current leadership had no direction." ((in 6 reviews)); "Decisions about roles and promotions are made without transparency or direct dialogue, leaving teams confused and demoralized." ((in 4 reviews))

What are the top reviewed OuterBox locations?

Akron , Copley , Houston , Cleveland , Fairlawn , Salt Lake City , Canton , Austin , Brownsville , Cuyahoga Falls , Louisville , Las Vegas

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OuterBox reviews

Terrible Leadership - SEO Strategist OuterBox Employee Review

2.0

Apr 12, 2025

Seo strategist

Recommend

CEO approval

Business Outlook

Pros

You'll learn a lot quickly or of necessity. Most co-workers are great people.

Cons

Current leadership had no direction. Only room for advancement when good managers move on. Management does not care about bottom rung employees, zero incentive to be a good performer.

OuterBox Response

At OuterBox, we take team development and long-term retention seriously. While rapid learning is part of our fast-paced environment, it's not a substitute for structure, support, and clear career paths—areas where we’ve made significant, intentional investments. Earlier this year, we launched comprehensive career progression plans to provide transparency and direction for advancement across all roles. These are reinforced by monthly Sparring Day training sessions, designed to ensure every team member is actively growing in their role and adding strategic value to our clients. To further demonstrate our commitment, we also implemented a performance-based bonus program tied directly to client retention and teammate impact. Our focus on accountability extends to leadership as well—we’ve clearly defined our 3-year vision and 2025 objectives, and we review progress against those objectives openly in our monthly company-wide meetings. We’re proud of the direction we’re heading and remain focused on fostering a culture where people are empowered to succeed and stay.

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5.0

Apr 25, 2026

Specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible and management cares about employees

Cons

Salary is lower than the average

OuterBox Response

2mo

Thank you for sharing your feedback. We’re glad to hear that you’ve experienced flexibility in your work and felt supported by our management team. Those are both very important to us and key parts of the environment we aim to build. We also appreciate your perspective on compensation. We understand how important this is, and we regularly review our pay practices to ensure they remain competitive and aligned with industry benchmarks, while also considering the broader total rewards we offer, including benefits, growth opportunities, and flexibility. Feedback like yours helps inform our ongoing efforts, and we’re committed to continually evaluating how we support and reward our team.

3.0

Jul 21, 2026

Paid search manager

Recommend

CEO approval

Business Outlook

Pros

Some groups are very specialized and highly skilled There are some teams that care deeply about their clients and deliver really high performance Remote work Summer Fridays

Cons

The company has grown extremely fast but is not keeping standards up across the organization. It is clear that the quality of work and level of expertise varies significantly based on which team you are on. Some processes are built around certain offices or teams but don't consider the full organization. There is very limited engagement for culture events.

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