Toxic Leadership & Constant Turnover - SEO Strategist OuterBox Employee Review

We’re proud to be a remote-forward organization, and we’re glad to hear you’ve had a positive experience working with the team. That said, we want to be clear: our leadership does care about our teammates. Communication and accountability are core expectations at OuterBox. We don’t just encourage feedback—we’ve built multiple, intentional channels to collect it, including monthly all-company meetings, recurring surveys, a virtual suggestion box, open office hours with the CEO, and weekly access to our leadership team. Feedback isn’t ignored; it’s reviewed, addressed, and used to shape our decisions and priorities, which we regularly share back with the full team. We’re also focused on retention and long-term growth—not just as goals, but as strategic outcomes. Our current monthly retention rate is 78%, and our average teammate tenure is 4 years. These results are driven by our continued investment in career development, clear advancement paths, and ongoing training opportunities. At OuterBox, we set high standards because our clients and our team deserve the best. But we also work hard to create an environment where people are supported, challenged, and given real opportunities to grow. That’s the culture we’re committed to, and we’re excited about where we’re headed.