Does OuterBox pay their employees well?

According to anonymously submitted Glassdoor reviews, OuterBox employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at OuterBox. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at OuterBox?

54% of OuterBox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OuterBox 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at OuterBox?

SEO Strategist (22) , SEO Specialist (13) , Account Manager (6) , Content Writer (3) , SEO (3) , Web Developer (3) , Content Strategist (2) , Creative Director (2) , Paid Media Strategist (2) , Project Manager (2) , Sales Consultant (2) , Senior SEO Specialist (2) , Senior SEO Strategist (2) , Specialist (2) , Web Designer (2)

What are the pros of working at OuterBox according to real employee reviews?

"As other people said the people at OuterBox are great." ((in 21 reviews)); "Some of the coworkers are great people trying to make the best of a bad situation." ((in 7 reviews)); "Good benefits" ((in 7 reviews)); "The Flex time, social events, ping pong, and laid back atmosphere make it a really nice place to work." ((in 4 reviews)); "I strongly disagree with this aspect, though my direct manager could definitely be considered a bro, furthermore we have women in leadership roles who quiet frankly kick butt, and each and everyday OuterBox is looking for new ways to grow people into leadership roles, not just the bros." ((in 4 reviews))

What are the cons of working at OuterBox according to real employee reviews?

"Management completely out of touch with staff" ((in 10 reviews)); "Upper management is completely disconnected from what it’s like to be in the trenches." ((in 6 reviews)); "Current leadership had no direction." ((in 6 reviews)); "Decisions about roles and promotions are made without transparency or direct dialogue, leaving teams confused and demoralized." ((in 4 reviews))

What are the top reviewed OuterBox locations?

Akron , Copley , Houston , Cleveland , Fairlawn , Salt Lake City , Canton , Austin , Brownsville , Cuyahoga Falls , Louisville , Las Vegas

OuterBox reviews

Get Your Experience AND LEAVE - Leadership is way too toxic - Senior SEO Strategist OuterBox Employee Review

1.0

Aug 12, 2025

Senior seo strategist

Recommend

CEO approval

Business Outlook

Pros

This is a fast-paced environment You do learn a lot You work with a variety of accounts

Cons

- NO WORK-LIFE BALANCE - Mental Health? Forget about it. - You're overloaded with accounts - Management doesn't care how many accounts they give you and choose to focus on your health and interaction reporting with clients over the job getting done - At least 3-5 meetings a day with either clients, internal prep meetings, internal meetings that could have been an email - which essentially leaves you with NO time to do the actual work you're having meetings about - They use click-up (which is THE WORST project management platform) - The company recently acquired another company last year, yet they still treat OuterBox people better (more specifically, monetarily) - Management thinks that by giving their staff these treats every now and then it's a good enough distraction from how miserable everyone is with the amount of work they have to do. - I left late last year and I only RECENTLY got over the trauma of working there. Long-story short - get your experience if you're willing to put up with this and RUN for the hills.

OuterBox Response

11mo

Thank you for taking the time to share your experience at OuterBox. We’re glad to hear you valued the fast-paced environment and the opportunity to learn while working with a variety of accounts. We appreciate you bringing concerns forward from your time with OuterBox. Supporting balance, manageable workloads, and mental health is a priority for us, and we continue to evaluate how we can improve in these areas. Since you left OuterBox in late 2024, we’ve made several changes to help reduce meeting fatigue, streamline account management, and ensure our project management tools work more effectively for the team. Culture is another area we focus on every day. While we enjoy celebrating our team with giveaways and fun activities, we also know that true engagement comes from feeling supported and having equitable opportunities. That’s why we continue to invest in listening to our employees and acting on their feedback. Our current retention rate of 79% reflects progress, but we are committed to building an even stronger, more sustainable environment for our team. We’re grateful for your contributions during your time here, and we wish you continued success in your career.

Explore other reviews about OuterBox

5.0

Apr 25, 2026

Specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible and management cares about employees

Cons

Salary is lower than the average

OuterBox Response

2mo

Thank you for sharing your feedback. We’re glad to hear that you’ve experienced flexibility in your work and felt supported by our management team. Those are both very important to us and key parts of the environment we aim to build. We also appreciate your perspective on compensation. We understand how important this is, and we regularly review our pay practices to ensure they remain competitive and aligned with industry benchmarks, while also considering the broader total rewards we offer, including benefits, growth opportunities, and flexibility. Feedback like yours helps inform our ongoing efforts, and we’re committed to continually evaluating how we support and reward our team.

3.0

Jul 21, 2026

Paid search manager

Recommend

CEO approval

Business Outlook

Pros

Some groups are very specialized and highly skilled There are some teams that care deeply about their clients and deliver really high performance Remote work Summer Fridays

Cons

The company has grown extremely fast but is not keeping standards up across the organization. It is clear that the quality of work and level of expertise varies significantly based on which team you are on. Some processes are built around certain offices or teams but don't consider the full organization. There is very limited engagement for culture events.

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OuterBox

Get Your Experience AND LEAVE - Leadership is way too toxic - Senior SEO Strategist OuterBox Employee Review

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