Restaurant Support Office - Anonymous employee P.F. Chang's Employee Review

2.0
Jul 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, fun company events, overall smart and friendly coworkers.

Cons

I was part of the marketing group and will only speak about this group in particular. Unfortunately, the company is using big words like "digital transformation", but is not actually investing in it. The marketing leadership does not understand digital, especially the latest trends. The company, like most casual dining groups, has been struggling over the past few years to engage and retain a younger audience, and digital will be vital in order to stay relevant. Restaurant groups are now playing in the same space as the Uber Eats and Grubhubs of the world, tech companies who have embraced digital and making the most of it. Since the company is up for sale as of June 2018, one can only hope the buyer will be fully onboard with digital strategy.

Explore other reviews about P.F. Chang's

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth, travel, expansion, mentorship, elevation

Cons

The con would be nothing honestly

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is good, above market.

Cons

Inconsistent leadership makes it hard for us to do our jobs. Last minute rollouts with zero time to prepare the team. You sell your life away to the company at my position, your “off” time is not cared for. You are expected to reply to emails on vacation and track labor. Market partners are out of touch with today’s times and work life balance is nonexistent to this company. We grid all year working for our end of year bonus, that we are constantly being reminded about, only to be told the month we are to get it that we are not. 2024 bonus=“we will pay you in installments” 2025 bonus= “we don’t have the money” Red flags all around.

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