It has its good and bad but mainly good. - Rda PDS Health Employee Review

4.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Company seems to promote from within. Big on continuing education and training. Lots of overtime which can be viewed as a pro or a con. You accrue vacation time each pay period which usually equates to about 2 weeks of vacation plus 3 days of sick leave. Paid holidays. My boss is family friendly and allows time off so I can go to school functions and able to watch my son play football, swim meets, or any other activity he competes in. I love my co-workers, literally. Our work environment is a happy one. We all are a bunch of jokesters so we have fun and make the best of each day even when we are slammed. Pay is fair. Benefits offered are acceptable.

Cons

When the schedule falls apart...patients no show or cancel and our manager will send us for an extended lunch. Sometimes 2-3 hour lunch. Short notice given to you (1-3 days before) when your doc has a day off or needs to leave early. Short notice for when you have to work a Saturday and are given a day off the same week. For example on a Tuesday they inform you that you have Thursday off and you are now working this Saturday. This has happened many times that I finally told my manager that if I didn't have at least two weeks notice that I couldn't work Saturdays. Me and my coworkers have also had to deal with a couple of unreasonable/mean doctors. Management doesn't seem to deal with these ongoing issues effectively. Very fast paced office and scheduling needs improvement so we don't run behind all the time.

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PDS Health Response
10y
Thank you for taking the time to leave a review. We are thrilled to hear all the positive aspects of your office including your manager, coworkers and work environment as well as of our company such as promoting from within, CE and training. It is great that you addressed your concern about the work schedule with your manager. We will be sure to pass your suggestions along to our leadership team. Thank you!

Explore other reviews about PDS Health

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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PDS Health Response
1w
Thank you for sharing your experience and for celebrating 15 years with PDS Health. We’re grateful for your dedication and the many ways you’ve contributed to our mission of helping patients live healthier, happier lives. It’s inspiring to hear how opportunities for growth, recognition, and service have shaped your journey. Your commitment to our values and to supporting patients, providers, and teams is deeply appreciated.
1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

the office is law compliant

Cons

They say it is ethical environment, but in reality it is not like this. They talk about work-life balance, but they do not care if you become very tired or burned out. The ceo, regional manager and higher management, they do not really care about you or your dental license. For them it is better you act not ethical and make more money, instead of being ethical and making less. They show nice image outside, but everything is about money, no matter who gets hurt. For many years they do not increase compensation for dentists they call partners, but at the same time they charge them big amounts, so people cannot keep what they earn. If one or two businesses fail, they do not care, because they use it like write-off, and you are left paying the cost. They say you have auto-nomy, but actually they push you to over-diagnose. If you do not follow this, you are pushed out. Also there is big issue that management people are not from healthcare background. They think mostly about profit, and real patient care becomes second priority. They make millions and millions from dentist backs, and they do not care about you unless you are part of their close inner group in each area.

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PDS Health Response
1mo
Thank you for sharing your perspective and for your years with PDS Health. We understand the importance of feeling supported in the workplace and recognize the concerns you’ve raised around workload, leadership, and the overall clinician experience. At PDS Health, we are committed to supporting patient-centered care through a culture of service, learning, and continuous improvement. We encourage team members to raise concerns with our People Services team so feedback can be reviewed and used to help improve processes and support across our supported offices.
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