high turnover due to leadership - Anonymous employee PDS Health Employee Review

1.0
Apr 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PDS is a great organization doing great things; positive outlook and positive growth - a lot of great talent across the board.

Cons

i saw this response from the company and thought it was a bit funny. saying that it was a personal experience doesn't take away from the fact that 45+ employees have left the recruiting team in a little less than 4-years. that is hyper-turnover. people don't leave that quickly if they felt like they mattered. leadership should really take a deep look in the mirror and ask themselves why people have ANY negative experiences at all?!?! instead of pointing the finger, high turnover should be pause for self reflection. why are team members constantly looking if the opportunity offers growth, career development,and genuine/authentic leadership?! with double digit growth, there should be an even larger emphasis on developing talent, keeping that talent, and not letting great people slip out the door. again for a job seeker, please do your due diligence. Pacific Dental Services Response Apr 4, 2017 – Recruiting Coordinator Thank you for your review. We agree that there are a lot great people and strong talent at PDS. Please consider that in order to support PDS’ amazing growth (e.g. double digit growth year over year) the company has invested significant resources in recruiting (headcount growth in department), which has led to a fast paced environment that is incredibly exciting for some, but challenging for others. Respectfully, please consider that the experience you describe is more indicative of your personal experience and it appears to have ended negatively. Numerous people in the recruiting department have been elevated throughout the organization and continue to succeed.

Explore other reviews about PDS Health

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great organization and an amazing culture. The heart of service is truly at the core of all we do. Team members are treated fairly, and there is a tangible focus on recognition, learning & development and overall investing in the individual. The focus on the mouth-body connection isn't a corporate slogan - it is lived out every day truly resulting in healthier, happier patients.

Cons

As with any large organization going through significant changes and growth, it isn't always possible to ensure everyone embodies the culture and 'We Believes' of the organization, but there are controls and safeguards in place to truly foster our culture. Overall, no organization is perfect, but PDS Health is a thoroughly decent and genuine company to work for where there are no real limits to your growth and career aspirations.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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PDS Health Response
1w
Thank you for sharing your experience and for celebrating 15 years with PDS Health. We’re grateful for your dedication and the many ways you’ve contributed to our mission of helping patients live healthier, happier lives. It’s inspiring to hear how opportunities for growth, recognition, and service have shaped your journey. Your commitment to our values and to supporting patients, providers, and teams is deeply appreciated.
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