Pros
They do have numberous benefits, from health to legal plans. The newer built offices are modern and clean.
Cons
So much micromanagment of every mundane little thing in the dental office. Turn over of key providers, in two years at this company between two diffent offices I went through seven different doctors. The staff hired to work in managment and the front office had little to no experience in a dental enviroment. The office managers were in meetings almost daily with my receptionist left to answer phones, call insurance, present treatment plans, plus everything else she was expected to do on her own. When I was hired I was told that I would have to meet production goals which I understand. Hygienists get paid well and of course need to produce to make money for the office. The problem is that the system is set up to fail, at least in Texas. Under the HMO/DMO plans production was done at little to $0.00 dollars. If half your schedule is not making money and the hygienist does not get credit for x-rays, which we did take plenty of since there usually was only one dental assistant. I never reached my goals, I was told when hired I would have help to improve my numbers and this never happened. The dentists had speech coaches who would come in to listen to their tx plan explainations and then have pointers after to improve what they said. In two years I was never offered a true consult with this person. I was a hard worker who brought in patients who followed me from my last practice, friends from church, neighbors, etc... but this did not mean a thing to my managment. I was fired with the explaination that I was not having a good relationship with my dentist (#7, and he was about to move away in another month) and of course this reflected on my shortage of perio patients he was supposed to be feeding my way. There was so much pressure on the staff to produce a profit in less than 6 mths of opening the front doors. What business makes a profit that quickly with that much overhead?
