Very unethical dental practices - Associate Dentist PDS Health Employee Review

2.0
Oct 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Ok place to start as a new dentist Cerec training Increase your speed Don't have to do tx you're not comfortable with - can refer

Cons

Need to up sell if your want to make money They tell you how you "need to dx more SRP's or Crowns" They only care about profits and not about pt care If you don't make your average daily production you have to pay back what you owe to the company No PTO or paid holidays Frequently need to work through lunch Poor mentorship, my OD is not very knowledgeable but this depends on your owner doc OD may take high productive treatment leaving you with scraps Associates get the worst insurance and owner doc always had the best. I would work twice as hard for half the pay Always out of supplies they are so focused on profit they regularly under order and you can be out of cement, gauze, bibs etc. We are ALL replaceable. Dentists are commodities CE classes they offer are all internal with the company and also brainwashing type classes about PDS Everything is about selling treatment and verbiage for patients to accept treatment they might not need High turnover

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PDS Health Response
6y
We're concerned about your perception of our company. We want you to know that we're listening, and we're doing everything we can to address the feedback of our team members. In recent months, we renewed our commitment to making PDS-supported practices healthier, happier places to work. This includes providing leadership training throughout the company, addressing performance concerns where needed, and enhancing the benefits offered to all eligible team members. Associate dentists at PDS enjoy a full set of benefits that varies for full time team members in eligible roles. Please email us at welisten@pacden.com or reach out to your People Services representative if you would like to voice a concern or learn more about your benefits. As we continue our work as leaders in the dental industry, we remain steadfast in our belief that honesty, integrity, and character are vital to the health of our organization. Additionally, our PDS-supported practices provide the highest quality, patient-centric care. PDS-supported clinicians strive to educate their patients about the link between oral health and whole-body health, or what our organization refers to as The Mouth-Body Connection. This whole-body approach to patient care includes comprehensive periodontal treatment as well as other treatments that help patients become healthier and happier, such as the SRPs and crowns you mentioned. We'd like to affirm that our supported dental practices offer state of the art, same-day dentistry and multiple treatment choices as a way to expand access to care for patients with busy schedules and emerging oral health care needs. By providing this comprehensive access to care, our supported clinicians are presenting the best dentistry possible to each and every patient.

Explore other reviews about PDS Health

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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PDS Health Response
1w
Thank you for sharing your experience and for celebrating 15 years with PDS Health. We’re grateful for your dedication and the many ways you’ve contributed to our mission of helping patients live healthier, happier lives. It’s inspiring to hear how opportunities for growth, recognition, and service have shaped your journey. Your commitment to our values and to supporting patients, providers, and teams is deeply appreciated.
1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

the office is law compliant

Cons

They say it is ethical environment, but in reality it is not like this. They talk about work-life balance, but they do not care if you become very tired or burned out. The ceo, regional manager and higher management, they do not really care about you or your dental license. For them it is better you act not ethical and make more money, instead of being ethical and making less. They show nice image outside, but everything is about money, no matter who gets hurt. For many years they do not increase compensation for dentists they call partners, but at the same time they charge them big amounts, so people cannot keep what they earn. If one or two businesses fail, they do not care, because they use it like write-off, and you are left paying the cost. They say you have auto-nomy, but actually they push you to over-diagnose. If you do not follow this, you are pushed out. Also there is big issue that management people are not from healthcare background. They think mostly about profit, and real patient care becomes second priority. They make millions and millions from dentist backs, and they do not care about you unless you are part of their close inner group in each area.

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PDS Health Response
1mo
Thank you for sharing your perspective and for your years with PDS Health. We understand the importance of feeling supported in the workplace and recognize the concerns you’ve raised around workload, leadership, and the overall clinician experience. At PDS Health, we are committed to supporting patient-centered care through a culture of service, learning, and continuous improvement. We encourage team members to raise concerns with our People Services team so feedback can be reviewed and used to help improve processes and support across our supported offices.
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