Internal Promotions Create a Winning Culture - Anonymous employee PDS Health Employee Review

5.0
Jan 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of the management team in the Arizona/Nevada region has been promoted from within. Considering every company I've ever worked for says that they do this but often don't put it into action, This is an enormous strength for PDS as many of our team members have been with the company for years and because they know they have opportunity for growth, they are more likely to stay which promotes a winning culture. In addition, if someone is not a good fit, management is quick and decisive in action. This is in line with the culture, although some may view this as a con. Successful team members are humble and hungry.

Cons

The medical plan has high premiums and a high deductible. You don't get to take advantage of your benefits unless you have a major medical event (giving birth, surgery, etc.) because you won't meet the deductible with routine visits and prescriptions alone. This seems counterintuitive in working for a healthcare company. This is an area where feedback is consistently given and yet National Support (NSC) seems to always place ownership on changing healthcare laws. Sometimes there is a lack of understanding between the field and NSC. Departments that are there to support the offices should understand how a miss on their end truly impacts profitability at the office level.

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PDS Health Response
11y
Thank you for your review. Your honest feedback helps us ensure authenticity and transparency within the company. We agree that recognizing and ensuring culture/employee fit is crucial to both the success of that team member and the company as a whole. We also feel that by promoting from within, we create a winning culture that motivates each employee to maximize their God-given potential and thoroughly understand the company values. We intend to focus on expanding our business support services to more great dentists and will definitely pass along your advice about NSC employees shadowing supported offices to our leadership team. Thank you!

Explore other reviews about PDS Health

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

management, technology, benefits, opportunity, compensation

Cons

work life balance, stress, dependent on where you work

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PDS Health Response
2mo
Thank you for sharing your experience. We’re glad you value the leadership, technology, and opportunities available. At PDS Health, we are committed to supporting our team members while continuously improving balance and consistency across our supported offices. We appreciate your feedback.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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PDS Health Response
1d
Thank you for sharing your experience and for celebrating 15 years with PDS Health. We’re grateful for your dedication and the many ways you’ve contributed to our mission of helping patients live healthier, happier lives. It’s inspiring to hear how opportunities for growth, recognition, and service have shaped your journey. Your commitment to our values and to supporting patients, providers, and teams is deeply appreciated.
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