Pros
The reward of helping people in need, and connections with team members in the office level. Each region is run differently so depending on the area you work you may or may not have a good experience. The company has incredible core values. But they are not always supported or followed. It has the potential to be the best place you’ve ever worked. And my personal experience has felt that way at times. But greed and lack of leadership has gotten in the way. Some leaders really care. But those that care, their voices are drowned out by those that thrive on being a boss instead of a leader.
Cons
Total and complete lack of true leadership. Cruelty, severity, fear and micromanaging does not make you leaders of PEOPLE. Chaotic, understaffed, zero work life balance, zero growth opportunities unless you’re in the “in crowd” and favorited by senior regional or clinical “leadership”. There are all kinds of stories of favoritism and truly heinous acts of unprofessionalism by both senior regional and senior clinical leadership. All opportunities/offices are not equal. Some operators work hard, others don’t. It’s a coin toss if those that work hard get recognized or not or those that slack off get rewarded or not depending on who likes you. And it can change on a dime. Inconsistency in expectations. No real ability to develop people or grow your employees. Rarely do they promote from within no matter how much we try to encourage it for our people. And in the past 7 years of this region being around only twice has an operations manager risen to be a regional manager. Twice in seven years with roughly, 10 -15 opportunities to do so. After massive resignations you can feel a panicked rush to change ways but at the end of the day it does not last, or worse they blame the operators as a whole instead of taking a look at themselves. Be prepared to be verbally abused by clinicians and nothing will be done about it. Because if they make money to the bottom line, your feelings do not matter. Imagine going to bed stressed to the max, unable to sleep, having nightmares about your workload and working conditions and then waking up to find out someone else quit and you’re probably going to have to take on more of a burden, getting yelled at by a clinician with no mercy, getting yelled at by patients with no mercy, having a regional manager jump down your throat because you forgot some new goal, or mantra, or top 10 initiative no one ever talks about, to work a 10-12 hr day because you have no staff with no lunch break and rarely even a bathroom break, either because you are told not to hire or you can’t keep them, to hear work place gossip about inappropriate relationships occurring where those involved get rewarded and those that interfere get targeted and then have absolutely no one to call for help because it won’t do any good. That’s an average Tuesday.
