General Dentist - Anonymous employee PDS Health Employee Review

1.0
Sep 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The offices are very modern, they pay your malpractice insurance and your CES. They offer health insurance. I'm having a hard time finding pros to hit the 20 word minimum for this section.

Cons

PDS advertises competitive pay, but it's just the opposite. They take money from your checks if you don't hit certain goals and it's all part of your contract. If insurance denies to pay for a procedure they also take that money from you. In my opinion it's the front office's job to insure payment whether it's to pre-auth ect. If you get placed in an office with untrained staff you can lose a lot of production and time if things are not done correctly. I worked for them for 2 years and regret staying as long as I did. I have found their pay was actually not competitive after all. They also advertise mentorship but again it's just the opposite. PDS pressures you to use CEREC for indirect restorations. They do this because it turns a crown into near all profit. These are not always the best crown choice for patients. They run monthly reports to remind you to do more CEREC restorations. The presdure is constant. In my opinion the general dentist is the fundamental part to their production, but they are not treated accordingly. Office managers and regional managers have goals to hit and I have seen multiple situations where unethical decisions were made intentionally to hit these goals. A lot of people who are interested in working for PDS do so to potentially buy into a office. This is not as easy as it sounds and it's not a true ownership. You can still be terminated as an owner doctor.

Explore other reviews about PDS Health

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

management, technology, benefits, opportunity, compensation

Cons

work life balance, stress, dependent on where you work

avatar
PDS Health Response
2mo
Thank you for sharing your experience. We’re glad you value the leadership, technology, and opportunities available. At PDS Health, we are committed to supporting our team members while continuously improving balance and consistency across our supported offices. We appreciate your feedback.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

avatar
PDS Health Response
3d
Thank you for sharing your experience and for celebrating 15 years with PDS Health. We’re grateful for your dedication and the many ways you’ve contributed to our mission of helping patients live healthier, happier lives. It’s inspiring to hear how opportunities for growth, recognition, and service have shaped your journey. Your commitment to our values and to supporting patients, providers, and teams is deeply appreciated.
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