An organization focused on serving the community. - Operations Manager PDS Health Employee Review

5.0
Nov 14, 2015
Recommend
CEO approval
Business Outlook

Pros

I decided to take a leap of faith and join this company after doing copious amounts of research. A recruiter had contacted me and I figured it was too good to be true. I can now say that I truly love what I do and look forward to going to work each and every day. Working for this organization has challenged me in ways I never thought possible and has continued to foster my development along the way. I was ready to make a change and work for an organization I could be passionate about. Working here I feel a sense of pride knowing that my fellow coworkers and I are putting every ounce of energy into providing the best dental care/service within our communities. Not only is this the message in our local region, but the message stays consistent at the national level as well. There are multiple resources available at your disposal, but you have to be willing to put forth the effort and ask for them. I've found numerous mentors by simply asking questions to further my knowledge. No one makes you feel stupid for not knowing an answer, and everyone is ready to help.

Cons

During the initial on-boarding process it can be a bit overwhelming at first. I had to remind myself multiple times to take things slowly and not focus on perfection. While this isn't necessarily a con, it did require me to adjust my thinking process. The regional support team would tell me multiple times to take things slowly and really digest the information, but I felt so far behind and wanted to know everything right away. This will not happen! You have to trust the process and know that things will begin to make sense after you've been with the company for awhile. You also have to be an ambitious person to succeed here. This is the type of organization that will give you all of the tools to be successful, but you have to do the work. Personally, I enjoy this environment, but I have seen individuals with little to no ambition blame the company for their shortcomings. Make no mistake about it, you are responsible for your success or failure. The regional/national team will do everything they can to help you but ultimately you determine your future.

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PDS Health Response
10y
Thank you for your review. The enthusiasm, realistic perspective, and drive that you share in this review are very much appreciated. It is true that the initial onboarding process can be a bit overwhelming at times, however, we wholeheartedly agree that trust in the process is crucial and that all questions are always welcome. It is also true that we seek ambitious individuals, like yourself, to succeed in this fast paced, constantly evolving environment. We sincerely appreciate your candid review!

Explore other reviews about PDS Health

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great organization and an amazing culture. The heart of service is truly at the core of all we do. Team members are treated fairly, and there is a tangible focus on recognition, learning & development and overall investing in the individual. The focus on the mouth-body connection isn't a corporate slogan - it is lived out every day truly resulting in healthier, happier patients.

Cons

As with any large organization going through significant changes and growth, it isn't always possible to ensure everyone embodies the culture and 'We Believes' of the organization, but there are controls and safeguards in place to truly foster our culture. Overall, no organization is perfect, but PDS Health is a thoroughly decent and genuine company to work for where there are no real limits to your growth and career aspirations.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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PDS Health Response
1w
Thank you for sharing your experience and for celebrating 15 years with PDS Health. We’re grateful for your dedication and the many ways you’ve contributed to our mission of helping patients live healthier, happier lives. It’s inspiring to hear how opportunities for growth, recognition, and service have shaped your journey. Your commitment to our values and to supporting patients, providers, and teams is deeply appreciated.
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