Don't do it - their offices smell like routing fish (seriously) - Associate Dentist PDS Health Employee Review

1.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Not really a pro, but when you are tired of being talked down to, you will have a lot of things to say about how horrible they are to their face. They will even send you a email asking for you to tell them again in writing when you leave.

Cons

1. New leader OMs that don't know anything about Dentistry telling dentist what to do. 2. OM will give discounts to patients without your consent. 3. You will do crowns for $350 4. Doctor will be blamed if there are only 2 patients booked out or if high no show. 5. They teach you to do unethical things. They will tell you to not fix the small cavities so you can crown it later. 6. They engage in questionable business practices. They will charge insurance full price, but cash will be free. 7. You don't get paid for ER visits on cash patients because "it's not like you did any work" 8. They disrespect their doctors 9. If things go well it's because management did a good job. If things go bad it's the doctors fault. 10. Doctor are in charge of things they have no control over. Such as how many patients are seen in a day. I happened to be in a slow office. 11. You can ask people to do things. They say they will, but in the end it doesn't get done. Such as get me a list of patients we referred for implants, so we can follow up with the specialist as many of these patients fall through the cracks. 12. Equipment they have is the lowest grade, cheapest in the industry. High speed don't have LED, they reuse every but, yes even 330 carbide. Always have mechanical problems with something breaking down. 13. Computer system is based off of DOS. Yes from the 80's. Before Windows came around. They are constantly crashing too. 14. You have no doctor office. No privacy. 15. The break room is in the lab, thus breaking OSHA 16. Too much push on CEREC. Some offices consistently run out of composite. 17. They give you the worst equipment to do composites, thus pushing you to do more CEREC. 18. Management plays favorites. 19. You can win a pizza party, but you will never get it. Empty promises. 20. If they don't collect they take it from your production, so it's a lie. You don't get paid on production, it's collections that matter. 21. I can list more, but you get the point. Just save yourself the hazel and don't work here.

Explore other reviews about PDS Health

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

management, technology, benefits, opportunity, compensation

Cons

work life balance, stress, dependent on where you work

avatar
PDS Health Response
2mo
Thank you for sharing your experience. We’re glad you value the leadership, technology, and opportunities available. At PDS Health, we are committed to supporting our team members while continuously improving balance and consistency across our supported offices. We appreciate your feedback.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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