Does PEMCO Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, PEMCO Insurance employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at PEMCO Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at PEMCO Insurance?

75% of PEMCO Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PEMCO Insurance 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at PEMCO Insurance?

Claims Adjuster (9) , Manager (8) , Customer Service Representative (5) , Customer Service (4) , Claims (3) , Customer Service Specialist (3) , Direct Insurance Agent (3) , Talent Acquisition (3) , Total Loss Adjuster (3) , Auto Claims Adjuster (2) , Auto Liability Claims Adjuster (2) , Auto Total Loss Adjuster (2) , Customer Service Associate (2) , Insurance Agent (2) , Intern (2)

What are the pros of working at PEMCO Insurance according to real employee reviews?

"Great benefits and room to grow in the company." ((in 49 reviews)); "We are hiring some great directors and the people in general are nice." ((in 18 reviews)); "Good work/life balance" ((in 11 reviews)); "Pay is good" ((in 10 reviews)); "The benefits package is better than average, excellent 401K match." ((in 8 reviews))

What are the cons of working at PEMCO Insurance according to real employee reviews?

"Many layoffs over the years." ((in 5 reviews)); "Management is disjointed." ((in 5 reviews)); "Lack of consistency between managers and lack of growth" ((in 3 reviews)); "small company hard to move up due to limited size" ((in 3 reviews))

What are employees saying about PEMCO Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PEMCO Insurance layoffs and their outlook for job security at PEMCO Insurance in 2026.

What are the top reviewed PEMCO Insurance locations?

Seattle , Spokane , Lynnwood , Spokane Valley , Hayden , Spokane Valley , Lynwood Center

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PEMCO Insurance reviews

Smoke and Mirrors: Actions Don't Match Words - Claims Department PEMCO Insurance Employee Review

2.0

Sep 24, 2018

Claims department

Recommend

CEO approval

Business Outlook

Pros

200% match on 401K up to 6%. Front level supervisors are not micromanagers; ability to work remotely for up to 80% of your work week.

Cons

PEMCO has a "ready, shoot, aim" implementation with process improvements, changes in how the department operates, etc. There is zero training; can only come to the company as a lateral with experience; and an abhorrent lack of transparency. Specifically, company held a recent "rah rah rah" meeting urging staff to promote PEMCO positively online and then the next day they laid off two of the most tenured / popular employees in the office without notice. Company also does not pay competitively compared to Liberty Mutual, Mutual of Enumclaw, Farmers, Geico claims staff salaries (and hasn't paid a bonus to claims staff in years)...

PEMCO Insurance Response

My rah rah is authentic, I have a love for PEMCO so I’m sorry to hear this – both as a colleague, and as the head of the HR department. It sounds like you have a lot of concerns, particularly about changes we’re making to our Claims department operations. I’d like to find out more details, clear potential misconceptions and hear some of your suggestions for how we can improve. You can email me directly with your feedback (my address is in the company directory), or you can set up some time for us to connect in person at either the Lynnwood or Seattle office. –MJ Vigil, VP/Chief People & Brand Officer

Explore other reviews about PEMCO Insurance

5.0

Jan 17, 2025

Total loss adjuster

Recommend

CEO approval

Business Outlook

Pros

Management is supportive and knowledgeable. Workload is reasonable

Cons

Not enough PTO. A lot of decisions about schedule and vacation is dependent on your tenure at the company, which can be difficult because most people working there have more than 10years under their belt

1.0

Jul 10, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, that’s a bout all.

Cons

- Unmanageable workload - Upper leadership is all talk with no action - Executives lack fresh ideas and cannot move the company forward - Constant cycle of “we’re doing good” followed by “we need to reset” - Workplace culture enables bullying and toxicity - Promotions based on avoiding hurt feelings rather than merit, often without proper interviews - Opportunities taken from deserving candidates - Director-level leader lacks courage to stand their ground or hold others accountable - Leaders display unprofessional behavior

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Jobs at PEMCO Insurance

Senior Property Inspection Specialist

Digital Product Manager

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Smoke and Mirrors: Actions Don't Match Words - Claims Department PEMCO Insurance Employee Review

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