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PENFED Credit Union

Engaged Employer

Yikes - Mortgage Processor PENFED Credit Union Employee Review

1.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Decent pay Enjoyed coworkers SOME great leaders

Cons

If you are a high performer RUN!! The inefficiencies of others will be pushed into your lap!! Apart from an “award” on a SharePoint slide or high ratings on scorecard your independent performance will go unacknowledged. There are many team members/leaders that do the bare minimum knowing that the extra time work will be picked up by the others. The career opportunities are very limited- very much crabs in a bucket scenario. And to top it all off a quarterly witch hunt takes place because 1 team will blame the other for being inefficient then the domino effect of them all pointing fingers to each other when really it should be a collaborative mindset for improvements. Also FYI - it is very visible to individual team members which leaders put in the work to uplift their teams and which do not

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PENFED Credit Union Response
7mo
We appreciate your time and consideration to leave a review.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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