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      PENFED Credit Union

      Engaged Employer

      PENFED Credit Union reviews

      Stable Employment, No Transparency - Operations Officer PENFED Credit Union Employee Review

      3.0
      May 12, 2016
      Operations officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will never be fired unless you have performance or behavioral issues. PenFed does not hire temps or for peak periods. You are hired until you make it impossible to keep you anymore. Not a lot of OT required. Good opportunities for extra funds if you are in a sales-level position.

      Cons

      Full time schedule is 37.5 hours and you paid accordingly. Mandatory OT when you're not paid 1.5 times unless you go over 40 hours. Only paid OT if you're hourly. Little transparency in managers. It was difficult to remain genuine to employees when the MO was to keep hush hush about things that didn't need to be kept secret, in my opinion. Little trust is a result of this philosophy.

      Explore other reviews about PENFED Credit Union

      5.0
      Mar 25, 2026
      Sr director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

      Cons

      Sometimes can be stretched for more resources

      2.0
      Mar 16, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and middle management. Good benefits and facilities.

      Cons

      Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

      3
      avatar
      PENFED Credit Union Response
      3mo
      Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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