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PENFED Credit Union

Engaged Employer

You are worth so much more! Think twice! - Anonymous employee PENFED Credit Union Employee Review

2.0
Jul 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All things considered, you will meet some very hardworking people, non-management to be specific, across departments. Good for entry level work.

Cons

Poor/disruptive management, low employee moral, sub par compensation, glass ceiling, no upward mobility, most of management is not degreed (if that matters to you). That is just a snapshot of PenFed. Overall, the change in management has been disruptive to say the least for certain departments. Those who do minimal work are highly rewarded. For those who work hard, there is no recognition, verbal or otherwise. PenFed has seem to forgot that there are certain laws to protect employees in which this new management is not privy to. Items such as HIPPA and EEO are foreign to this company. Employees are run to the ground and are expected to do the jobs of an entire department. PenFed seriously lacks a work-life balance which can put a strain on internal and external relationships. The systems are antiquated and the company lacks the necessities to provide a positive experience for new employees. PenFed is a revolving door and there is constant change in management which gets old after the first three bosses. Don't get me wrong, there are some good people there who will keep you from jumping off the nearest cliff. If you value your self worth, peace of mind, and your education, work somewhere else. Don't waste your time on a company who will not appreciate your gifts and talents in the long run.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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