Q: What are the top reviewed jobs at PENFED Credit Union?

Member Service Representative (62) , Manager (34) , Mortgage Loan Officer (28) , Mortgage Loan Processor (25) , Director (22) , Customer Service Representative (16) , Intern (14) , Mortgage Underwriter (14) , Research Analyst (14) , Mortgage Closer (13) , Msr (10) , Loan Processor (9) , Operations Officer (9) , Universal Representative (9) , Analyst (8)

Question 1

Is PENFED Credit Union a good company to work for?

Accepted Answer

PENFED Credit Union has an overall rating of 3.3 out of 5, based on over 1,141 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 58% of employees would recommend working at PENFED Credit Union to a friend and 51% have a positive outlook for the business. The best reviews about PENFED Credit Union have been left by employees working as Intern, Customer Service Representative and Mortgage Closer.

Question 2

Does PENFED Credit Union pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, PENFED Credit Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at PENFED Credit Union. This rating has decreased by 9% over the last 12 months.

Question 3

How satisfied are employees working at PENFED Credit Union?

Accepted Answer

58% of PENFED Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PENFED Credit Union 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at PENFED Credit Union?

Accepted Answer

Member Service Representative (62), Manager (34), Mortgage Loan Officer (28), Mortgage Loan Processor (25), Director (22), Customer Service Representative (16), Intern (14), Mortgage Underwriter (14), Research Analyst (14), Mortgage Closer (13), Msr (10), Loan Processor (9), Operations Officer (9), Universal Representative (9), Analyst (8)

Question 5

What are the pros of working at PENFED Credit Union according to real employee reviews?

Accepted Answer

"Good Pay and Fun Employees" ((in 73 reviews)); "The organization as a whole is full of great people who want to see you succeed." ((in 59 reviews)); "can work from home after 6 months" ((in 23 reviews)); "My team is supportive and encouraging." ((in 19 reviews)); "A lot of great employees who desperately want to believe in that mission and support those members." ((in 16 reviews))

Question 6

What are the cons of working at PENFED Credit Union according to real employee reviews?

Accepted Answer

"Senior leadership is on the verge of lawsuits with how abusively they speak to staff." ((in 35 reviews)); "This will be much, much more difficult now, as the managers are already overworked and underpaid and cannot take on more training." ((in 28 reviews)); "There is no training program for anyone outside of a few branches." ((in 25 reviews)); "Upper management is disconnected and dont understand the role and what we have to do or deal with." ((in 22 reviews)); "shortages and after 4 months of mandatory overtime through the holidays, they expanded the workforce by nearly 20% just to play catch up." ((in 13 reviews))

Question 7

What are employees saying about PENFED Credit Union layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENFED Credit Union layoffs and their outlook for job security at PENFED Credit Union in 2026.

Question 8

What are the top reviewed PENFED Credit Union locations?

Accepted Answer

San Antonio, Tysons Corner, Eugene, Alexandria, McLean, Omaha, Chantilly, Papillion, Washington, Dallas, Woodbridge, Arlington, Phoenix, Plano, Frisco, Irving, Guaynabo, Augusta, Richmond, Jacksonville, Tysons Corner, Virginia Beach, Rockville, Fort Hood, Fairfax, Falls Church, Vienna, New York, Oklahoma City, Houston

PENFED Credit Union

If you have a soul, they will take it. - Anonymous employee PENFED Credit Union Employee Review

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