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PENFED Credit Union

Engaged Employer

Sinking ship - Mortgage Department PENFED Credit Union Employee Review

1.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Entry level management truly care about you. Paid time off and sick leave are competitive. Free parking (you may have to park offsite and be transported half a mile).

Cons

Constant, unyielding change is leading to poor morale and a culture of confusion and fear. PenFed is so reactive that they don't even give enough time to measure results before deeming something a failure. Very low pay for the amount of work asked of them.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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